SIP – Role of a Service Provider and the DoubleHorn Advantage

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Part 3/4 of the blog series on Session Initiation Protocol (SIP). Part 1 Part 2 Part 4

SIP and The Service Provider

A service provider assumes critical significance in the provision of SIP trunking application. While it is possible to make and receive phone calls on a business-to-business basis across a particular network, reliability and security remain prime factors to be considered. It is here that a role of a service provider comes into light and a service provider eliminates the hassle of worrying if a caller is good or bad and ensures your calls are good and secure as well. Service providers facilitate enterprises to communicate with them via SIP and enable enterprises to accept only inbound requests and outbound requests come from the service provider. Given the fact that inbound requests that come from the provider are trust-worthy the enterprises can be at peace. Trunking providers also ensure that the SIP infrastructure is less complex and they also provide a bridge to PSTN and also ensure that enterprises don’t accept vice connections off the Internet. They bridge the SIP connection with legacy PSTN thereby eliminating the need of receiver having to own SIP infrastructure because the calls are dialed over PSTN. Service providers also ensure security to enterprises against the backdrop of increasing importance of unified communications that use video, voice, presence, and IM. Addressing the concerns associated with the richer communication applications, service providers ensure that the enterprises are always provided with the best of services.

The DoubleHorn Advantage

A Smarter Way to Manage SIP Trunk Implementations

DoubleHorn’s SIPedge 2.0 solution combines SIP trunks with powerful reporting tools for on-demand SIP trunk provisioning, quality monitoring, usage tracking and capacity planning. SIPedge is ideal for providers and enterprises needing secure, interoperable and tightly integrated session-based communications with Unified Communications (UC) providers such as  Microsoft Lync, Avaya IP Office, Avaya Aura and ShoreTel. Organizations challenged with multiple sites and/or ‘bring your own device’ (BYOD) management that need to enable UC applications such as video, voice, and mobile can deploy the trunking capacity they need almost instantly with SIPedge. DoubleHorn provides a smarter way to manage your SIP trunk deployment. The ‘MyDoubleHorn’ customer portal makes it easy for you to automatically provision trunks and manage the SIP trunk investment over time. After purchase and on-demand configuration of SIPedge, the self-service reporting portal allows for on-going management of trunk configurations and capacity management from a centralized location.

DoubleHorn’s SIP Features

Using your existing high-speed Internet connection or the DoubleHorn Core Network, you can expect a robust feature set, including:

  • Full E-911 and CALEA compliance
  • Unlimited concurrent calls
  • Dynamic rating and routing
  • Automatic call forwarding for business continuity
  • Burstable and shared bandwidth utilization
  • Pay-as-you-grow scalability

Key Benefits of a Service Provider

  • Delivers comprehensive management of enterprise sites/services and SIP trunks
  • Provides configuration data for both ends of the SIP trunk
  • Accelerates time-to-trunk provisioning
  • Eliminates error-prone manual configurations
  • Reduces OpEx to deploy service provider SIP trunking services
  • Enables centralized configuration of all remote devices

DoubleHorn SIPedge™ SIP Trunk ensures the necessary translation services required to enable communications while delivering phenomenal savings. Whether you use your existing high-speed internet connection or you take advantage of the DoubleHorn Core Network and one of our broadband offerings, you can expect a robust feature rich solution. Contact us at 855-61-VOICE (86423) or