POTS vs VoIP For Business

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VoIP or Voice Over Internet Protocol has opened up an array of possibilities for its users. But can it truly replace POTS (Plain Old Telephone Service) as the telephony of choice for the majority of the world’s population? After all, VoIP delivers on its promises and potential. Here, we take a look at the advantages of VoIP over POTS.

Advantages of VoIP vs. POTS

DoubleHorn and Polycom have joined forces to produce a seminar regarding the emerging success of IP Convergence for Small Business, including DoubleHorns IPOne, Small Business Communication Solution.

Flexibility of use

VoIP is more portable than POTs. A traditional phone line ‘locks’ you in its geographic location. With VoIP, the user can access the service via an Internet connection in virtually any place in the world. It’s like having the connectivity features of a mobile phone except that connections are made through the Internet.


Another advantage of VoIP over POTS is that the service is cheaper. Call rate charges are less than POTS and mobile phone services. This can be an outstanding advantage if the user frequently makes or receives long distance and international calls.

Offers bundled services

Bundled services are now being offered by VoIP phone companies. These services include caller ID, voicemail, call forwarding, three-way calling, conference calling, internet connection, cloud storage, fax and SIP Trunking. When bundling services you not only consolidate bills but it also saves money not buying from multiple service providers.

Some limitations:

VoIP relies on the quality of the user’s Internet connection. If the connection is defective or heavily utilized, the calls made to and from the VoIP phone may not be up to par. It will also require electricity in order to work and in some cases, might also require a little technical knowledge on the part of the user to set up a few features. It’s extremely important that the company has enough bandwidth to support daily internet use and voice. POTS charges are generally much higher compared to VoIP services. Location of the service is also severely limited for basic packages, although call forwarding can solve this problem.


VoIP has fewer limitations and is more flexible. Not only will VoIP save your organization money but will also keep your team much more productive and connected.

Contact DoubleHorn for more information and for a free assessment and quote today.