Hosted VoIP and Communications to the Cloud
As more and more companies strive to streamline and reduce costs in regards to their communications services, one of the first places to start is with their unified communications plan. With a number of enterprise customers hesitant to completely communications to the cloud, a logical starting point is with their hosted VoIP service.
Cloud communications are Internet-based voice and data communications where telecommunications applications, switching, and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud services is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. Until recently, these services have been data-centric, but with the evolution of VoIP (voice over Internet protocol), voice has become part of the cloud phenomenon.
According to a recent Infonetics Research report, the carrier VoIP and IMS equipment market have increased by 8 percent year-over-year. The same can be said for hosted VoIP, as companies transition to virtual workforces and want everything, including their VoIP service, to be hosted and managed in the cloud. Companies can cut costs with cloud communications services without sacrificing features. The success of Google and others as cloud-based providers has demonstrated that a cloud-based platform can be just as effective as a software-based platform but at a much lower cost. Voice services delivered from the cloud increases the value of hosted telephony, as users can equally well turn to a cloud-based offering instead of relying on a facilities-based service provider for hosted VoIP. This expands their options beyond local or regional carriers.
DoubleHorn provides hosted VoIP options for both SMBs and enterprises who are looking to enhance their features or increase/decrease the number of lines available based on their growing workforce. Once companies are comfortable with hosting their VoIP service in the cloud, they can then ease into bundling additional services such as high-speed Internet, hosted session management, and additional cloud-based solutions that will further support the success of the company’s goals and bottom line. DoubleHorn simplifies provisioning functions for its customers while containing CAPEX and OPEX for IP communications.