CX Portal – Customer Portal

Cloud bills can be frustrating, we get it and our customer portal is here to help you!

Never Be Surprised by a Cloud Bill Again 

With DoubleHorn’s CX Portal – Customer Experience Portal, you get near real-time updates to your spend as well as a history of your previous costs. You can set monthly budgets, see your actual spend long before your bill arrives, and receive push notifications as soon as you are off trajectory. You will know about issues while you still have time (and budget) to react.

  • Receive Proactive Notifications

    With proactive notifications, you are well-aware of your cloud bill spend throughout the month. This not only saves your money but gives you the time you need to react – long before you receive your month-end bill.

  • Near Real Time Costs

    Our Customer Experience Portal provides key perspectives to view your activity in near real-time. The reports are easy to understand without needing to understand the complexities of the billing provided by the cloud providers.

  • Identify Key Changes

    Our Customer Experience Portal will identify the amount of the changes and the major items which changed in your account. You don’t have to create complicated spreadsheets or drill through endless large charts to find your answers. We save you time and frustration.

Be At Ease With Your Cloud Bill

We understand cloud bills can be frustrating due to fluctuation in costs from month to month. Some months are more expensive than others. This makes budgeting and cash flow management difficult and time-consuming. Thankfully with our CX Portal – Customer Experience Portal, you’ll never be surprised and unprepared with the large monthly or annual expenses from cloud providers again. We provide the comfort of knowing a cloud expert is monitoring your spend and providing you the tools to quickly identify the biggest contributors.

Automated Budget Analysis

Our Customer Experience Portal will save time calculating your monthly cloud bill spend and comparisons to budgets. We do the number crunching for you with our automated budget analysis and will save you valuable time with our built-in budgeting platform and keep you away from importing large datasets, data-intensive spreadsheets, and time-intensive manual calculations.

Real-time Insights

Stay on top of your cloud spend with our Customer Experience Portals proactive notifications. We understand that having the knowledge of your cloud bill’s trajectory is essential for your organization’s cash flow. With near real-time insight, organizations can make critical business-related decisions based on their cloud bill costs.

Identify Key Changes

Our Customer Experience Portal provides visibility into identifying notable key changes in your cloud bill. Understand your notable changes with your cloud usage between cloud products from month to month with data-driven cost analysis. Our cost analysis will allow you to make informed business decisions based on your organization’s cloud usage.

Know what is happening before you receive your monthly bill

Cloud Bills can be frustrating, we get it and our customer experience portal is here to help you!

Bill & Account Consolidation

Consolidate multiple cloud billing accounts into our CX Portal without having to log into multiple locations to see each account. Our portal is ideal for organizations with numerous accounts and/or multi-cloud environments and receive one simple bill for all, with the history and downloadable copies of invoices.

Set & Manage Budgets

With our CX portal you can set, manage, and adjust monthly budgets to fit your cloud needs and know if your initial cloud spend isn’t on par with your allotted budget amount while having the option to lower or raise the budget amount to fit a more realistic budget. This is important for organizations as their usage or needs change.

Further Bill Breakdown

Our Customers have a full outlook over their entire bill with the CX Portal. View and compare cloud bill costs via product group spend segmentation in addition to individual product spend per month giving you a complete insight into your cloud bill. This helps users know what is happening when they receive their monthly bill.

Know what is happening before you receive your monthly bill
Cloud Bills can be frustrating, we get it and our customer experience portal is here to help you!

Bill & Account Consolidation

Consolidate multiple cloud billing accounts into our CX Portal without having to log into multiple locations to see each account. Our portal is ideal for organizations with numerous accounts and/or multi-cloud environments and receive one simple bill for all, with the history and downloadable copies of invoices.

Set & Manage Budgets

With our CX portal you can set, manage, and adjust monthly budgets to fit your cloud needs and know if your initial cloud spend isn’t on par with your allotted budget amount while having the option to lower or raise the budget amount to fit a more realistic budget. This is important for organizations as their usage or needs change.

Further Bill Breakdown

Our Customers have a full outlook over their entire bill with the CX Portal. View and compare cloud bill costs via product group spend segmentation in addition to individual product spend per month giving you a complete insight into your cloud bill. This helps users know what is happening when they receive their monthly bill.