Cloud Services Brokerage from a CIO Perspective

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Part 3/4 of the blog series on Cloud Services Brokerage. Part 1 Part 2 Part 4.

The cloud has transformed the way businesses operate by facilitating cost savings, enhanced service to users and has reduced the time to market for new services and products. However, increasing adoption of cloud services and ensuing sprawl in the number of services offered is posing several challenges to enterprises. Enterprises often have ad-hoc cloud implementations with a few having IT oversight, the absence of a cohesive centralized single interface to manage services and each service has distinct and separate reporting and management tools. All these have led to making IT governance becoming a time-intensive, manual and inefficient process.

With the advent of cloud service brokers, enterprises stand to benefit from the wide range of benefits these brokerages offer. CSBs aid the enterprises in efficiently integrating, consuming and extending cloud services by making them cost-effective, safer, and easier to manage. They enhance cloud services in areas such as provisioning, security, reporting, billing, operations and service catalogs.

Benefits offered to the enterprises include:

Efficient Operational Controls: CSBs facilitate better operational controls by providing a single destination for CIO as well as business units to access information related to cloud consumption and associated costs across all the cloud services thereby enabling true reporting and IT governance on external and internal cloud usage. These insights into cloud usage facilitate CIOs to better control and manage the resources. The centralization of various components involved enables efficient billing, reporting, and management of services utilized thereby enabling CIOs to verify if the cloud-based SLAs are met and also to identify if any services are being underutilized and make necessary optimization. Additionally, the complexities associated with cloud management are orchestrated and automated in the background enabling the CIO to utilize IT staff on issues that provide a larger impact on businesses.

Enhanced Security and Provisioning: Cloud brokers offer an enhanced level of security by simplifying the user experience and authenticating the users at a storefront webpage. They also facilitate role-based access controls that allow IT to govern cloud acquisition. They also amalgamate and provision third-party cloud services and infrastructures and platforms that are either hybrid or internal IT sourced. This enables enterprises to set themselves free from being locked into a specific type of cloud architecture or a single vendor. These brokers can consume, integrate and also auto-extend various cloud services for the end user thereby facilitating significant time savings for the IT department.

To sum it up, consumption of cloud services is driven by business needs and are often immediate and diverse and cannot always be communicated with IT. Addressing such diverse and wide range of needs in terms of service options, performance and platforms can drive up costs significantly. Hence availing the services of a cloud broker helps the CIO in establishing effective centralized governance and in enforcing uniform IT standards across the cloud. This unified view of all the implemented cloud services across the enterprise facilitates IT to effectively and efficiently track usage, estimate future consumption and thereby enable cost savings.

Whether your organization is new to the cloud, or you need to expand or consolidate existing services with one provider, a Cloud Services Broker can add value and save your organization time and money. Contact us for a FREE initial assessment at 855-61-VOICE (86423) or email us at