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Monthly Archive for: "February, 2014"
 Managed Video as a Service MVaaS PT.1

Managed Video as a Service MVaaS PT.1

February 26, 2014

As video conferencing evolves, more and more companies, both large and small, are relying on it as a daily tool to stay connected and productive. In this two-part series we will dig into the [...]

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     SIP Trunking For Call Centers

    SIP Trunking For Call Centers

    February 24, 2014

    One of the major forces reshaping the call center is the conversion to SIP. SIP Trunking is an IP based technology, therefore it is possible to architect it like other IP services. This gives you [...]

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       Small Businesses vs Big Businesses

      Small Businesses vs Big Businesses

      February 12, 2014

      I want to start this article off by dispelling the myth that it’s “SAFER” to choose large carriers over smaller carriers. You may assume that large businesses have better systems in place and [...]

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         Will the Browser Replace the SoftPhone (Part 2)

        Will the Browser Replace the SoftPhone (Part 2)

        February 10, 2014

        In the first part of this two-part series, we talked about how WebRTC can, and will, replace the softphone. We also talked about how it can be used with SIP Trunks. In this article, we will talk [...]

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           Will the Browser Replace the SoftPhone? (Part  1)

          Will the Browser Replace the SoftPhone? (Part 1)

          February 7, 2014

          WebRTC is real-time communication between Web browsers: voice, video, and data.  WebRTC is already available in Google’s Chrome and Mozilla’s Firefox browsers and new applications are still [...]

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             Telecommuting Technology for Your Business

            Telecommuting Technology for Your Business

            February 4, 2014

            With the advancement of Unified Communications (UC) technology, it’s surprising more individuals aren’t working remotely. Today UC solutions include softphones, video, instant messaging, email, [...]

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